Privacy Policy

Welcome to Ganu Invoice. At GanuLabs, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. This comprehensive Privacy Policy explains how we collect, use, store, protect, and handle your personal information and business data when you use Ganu Invoice. Your privacy is important to us, and we want you to understand exactly what information we gather and how we use it. Whether you're using Ganu Invoice to create invoices for your freelance business, manage client payments, or track business transactions, this policy applies to all users. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect different types of information depending on how you use Ganu Invoice. The information we gather helps us provide better services, improve our application, and ensure your data security. Here are the main categories of information we collect:

• Account Data: When you choose to sign in via Google authentication, we receive your email address, full name, and basic profile information from your Google account. This helps us authenticate your identity and sync your data across multiple devices securely. We use this information to maintain your account and provide you with personalized features.
• Invoice and Business Data: All business details, client information, itemized invoice contents, service descriptions, pricing details, tax calculations, discount amounts, payment terms, and any custom invoice settings you enter are collected and stored. This data is essential for generating accurate invoices tailored to your business needs and maintaining a complete audit trail of your business transactions.
• Usage and Analytics Data: We collect basic analytics information such as your browser type, operating system, device type, screen resolution, pages visited, features used, time spent in the application, and frequency of use. This data helps us understand how users interact with Ganu Invoice, identify which features are most valuable, and optimize the application for better performance and user experience.
• Device Information: We may collect information about the devices you use to access Ganu Invoice, including device identifiers, IP addresses, and browser cookies, to enhance security, prevent fraud, and improve service delivery.
• Communication Data: If you contact us with questions, feedback, or support requests, we collect the content of your messages, email address, and any attachments you provide to assist you better.

2. How We Use Your Information

We are committed to using your information responsibly and only for legitimate purposes that benefit you and improve our service. Here's exactly how we use the information we collect:

• <strong>Core Service Delivery:</strong> We use your invoice data, business details, and client information to generate, render, and format your invoices exactly as you need them. This is the primary purpose of data collection and enables the core functionality of Ganu Invoice.
• <strong>Cloud Synchronization:</strong> If you choose to sign in and enable cloud sync, we use your account data and invoice information to synchronize your data across all your devices. This allows you to start an invoice on your computer and continue editing on your phone seamlessly, with all your invoices and settings available wherever you access the app.
• <strong>Product Improvement:</strong> We analyze usage patterns and application performance data to identify bugs, fix errors, optimize features, improve loading speeds, and enhance the overall user experience. This helps us make Ganu Invoice faster, more reliable, and more intuitive.
• <strong>Security and Fraud Prevention:</strong> We use device information and usage patterns to detect and prevent unauthorized access, fraudulent activity, and security breaches. This protects both your data and our platform's integrity.
• <strong>Customer Support:</strong> When you contact us, we use the information you provide to respond to your inquiries, resolve technical issues, answer questions about features, and provide assistance with your account.
• <strong>Communication:</strong> We use your email address to send you important notifications about service changes, security updates, and new features. You can control these communications through your account settings.
• <strong>Legal Compliance:</strong> We use your information as required by law to comply with legal obligations, enforce our terms of service, and protect the rights and safety of our users.

3. Data Storage & Synchronization

Ganu Invoice is designed with a privacy-first approach, offering flexible data storage options that you can control. Here's how we store and protect your data:

• <strong>Local Storage (Offline Mode):</strong> If you use Ganu Invoice without signing in, all your invoice data, settings, and preferences are stored exclusively on your device using your browser's IndexedDB and Local Storage mechanisms. This means your data remains completely under your control and we have no access to it whatsoever. You can use Ganu Invoice fully offline without any data being transmitted to our servers.
• <strong>Cloud Storage with Encryption:</strong> When you sign in to your Google account, you have the option to enable cloud synchronization. If you choose this option, your invoice data is securely stored on Google Firebase Cloud Firestore, encrypted in transit and at rest. This data is tied strictly to your authenticated account and can only be accessed by you when you log in with your Google credentials. Firebase provides enterprise-grade security and compliance certifications.
• <strong>Data Retention:</strong> You have complete control over your data retention. You can delete individual invoices at any time, and when you delete an invoice, it is immediately removed from both your local storage and our cloud systems. If you delete your account, all associated data will be permanently deleted within 30 days.
• <strong>Backup and Recovery:</strong> We maintain automated backups of cloud data to ensure you never lose your information due to system failures or accidental deletion. These backups are encrypted and stored securely, and you can request your data be restored if needed.

4. Third-Party Services and Integrations

To provide you with a seamless, secure, and feature-rich experience, Ganu Invoice partners with carefully selected third-party service providers. We only use third-party services that meet our strict privacy and security standards. Here are the services we use:

• Google Firebase Authentication: We use Google Firebase for secure user authentication. When you sign in with your Google account, Firebase handles the authentication process securely without sharing your password with us. Firebase is compliant with GDPR, CCPA, and other international privacy regulations.
• Google Firebase Firestore: Firebase Firestore is our cloud database provider for secure data synchronization. Data stored in Firestore is encrypted at rest using Google's encryption keys and encrypted in transit using TLS. Firestore complies with SOC 2, ISO 27001, and other security standards.
• Analytics Services: We use anonymized analytics to understand how users interact with Ganu Invoice. This data is collected without identifying individual users and helps us make data-driven decisions about feature development and user experience improvements. Our analytics comply with GDPR and do not track personally identifiable information.
• CDN and Hosting: We use reliable cloud infrastructure providers to host Ganu Invoice and deliver content quickly to users worldwide. These providers maintain strict security and privacy standards.
• Data Processing Agreements: All third-party service providers have signed Data Processing Agreements (DPAs) that commit them to protecting your data according to international privacy standards. We regularly audit these providers to ensure ongoing compliance.

5. Your Data Rights and Privacy Controls

You have comprehensive rights over your personal information and data in Ganu Invoice. We believe in user empowerment and provide you with full control over your data:

• <strong>Right to Access:</strong> You can access, view, and download all your personal information and invoice data at any time. We provide tools within Ganu Invoice to export your invoices in multiple formats including PDF, CSV, and JSON.
• <strong>Right to Rectification:</strong> You can update, correct, or modify any personal information in your account at any time through your account settings.
• <strong>Right to Deletion:</strong> You can delete individual invoices or your entire account and all associated data with a single action. Upon deletion, your data is immediately removed from our active systems and permanently deleted within 30 days.
• <strong>Right to Data Portability:</strong> You can request and download a complete copy of all your data in a structured, machine-readable format, allowing you to transfer your information to another service if you choose.
• <strong>Right to Restrict Processing:</strong> You can restrict how we use your data while maintaining your account. For example, you can disable analytics while keeping your core account active.
• <strong>Right to Object:</strong> You can object to any data processing we do, and we will honor your preferences unless we have a legal obligation to retain the data.
• For account deletion requests and to exercise any of these rights, please visit our <span>Contact Page</span> or email us directly with your request.

For account deletion requests and to exercise any of your data rights, please visit our Contact Page.

6. Children's Privacy Protection

Ganu Invoice is designed for business users and is not intended for use by children under the age of 13. We do not knowingly collect, solicit, or maintain personal data from individuals under 13 years old. If we become aware that a child under 13 has created an account or provided information to us, we will immediately delete such information and the account. Parents or guardians who believe their child has provided information to Ganu Invoice should contact us immediately. In jurisdictions with higher age requirements for data collection (such as the GDPR's 16-year-old threshold), we comply with those local requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to how we collect or use your data, we will notify you by updating the 'Effective Date' at the top of this policy and, for significant changes, by sending you an email notification or displaying a prominent notice in the application. Your continued use of Ganu Invoice after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have questions, concerns, or requests regarding this privacy policy, your personal data, or our privacy practices, please don't hesitate to contact us. We are committed to addressing your concerns and will respond to all inquiries within 7 business days. You can reach us at contact.ganulabs@gmail.com. Please include details about your concern so we can assist you more effectively. If you are in the European Union and believe we have violated your rights under GDPR, you also have the right to lodge a complaint with your local Data Protection Authority.